Job Vacancies in Hyderabad for Bachelor’s in Science/ Commerce/Engineering Postgre sql dba :Cognizant 2023 Update , Now a Days Postgre DQL DBA is More Popular Database , How Ever Cognizant is Recruiting Bachelor’s I Science / Commerce / Engineering or Equivalent Candidate is Eligible , in the business / customer department ,the job Roles and Responsibilities, Qualification and More information available here.
| Name of the Company | Cognizant |
| Job Profile/ Designation | Team Lead |
| Job Type | Full Time – Work From Office |
| Shift | Day Job |
| Education Qualification | Bachelor’s in Science/ Commerce/Engineering or equivalent |
| Age | 20 |
| Job ID | 00054918871 |
Job Vacancies in Hyderabad – Cognizant Job Responsibility
Business/Customer:
• Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
• Adherence to customer security and compliance requirements.
• Implementation of approved change requests in line with customer change management process.
• Responsible for incident life cycle following ITIL / BIC frame work as applicable.
• Adherence to customer communication etiquette.
• Ensure stated productivity requirements are met for the engagement.
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Project/Process:
• Review CSAT feedback and ensure timely implementation of corrective actions.
• Participate in Critsit process to resolve the incident in a timely manner.
• Log and triage incidents.
• Coordinate with resolver groups vendors/carriers.
• Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
• Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
• Contribution to continuous service improvement plans (CSI).
• Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
• Effective floor Management.
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Team/People:
• Continually assess skill level and provide intervention assistance.
• Contribute to and participate proactively in knowledge sharing sessions.
• Encourage team individuals to participate in organization innovation programs.
• Act as a buddy for new hires.
• Makes recommendations on R&R for team / individual achievement.
• Makes recommendations to team lead on team’s performance rating.
Organization:
• Ensure team contributes and participates in all organizational technology events and knowledge sharing forums.
• Adherence to Organizational policies and processes (including Cognizant’s security policies LP timelines etc).
• Participate in recruitment drives.
Must Have Skills
• PostgreSQL DB Administration
• MySQL DB Administration