Customer Care Executive Work From Home:Looking for a customer care job for freshers with a work-from-home option? Stepstones is hiring Customer Care Executives for Fintech. This is a full-time and permanent job opportunity for freshers.
The job is listed for Jayanagar, Bengaluru, Karnataka, with a salary of ₹17,000 to ₹45,000 per month.
Customer Care Executive Work From Home Job Details
| Job Details | Information |
|---|---|
| Company | Stepstones |
| Job Role | Customer Care Executive |
| Industry | Fintech |
| Experience | Fresher |
| Job Type | Full-time, Permanent |
| Salary | ₹17,000 – ₹45,000 per month |
| Location | Jayanagar, Bengaluru |
| Work Option | Work From Home |
Customer Care Executive Work From Home Responsibilities
- Handle inbound and outbound calls, emails, and chats.
- Answer customer questions and solve their problems.
- Help users with troubleshooting and product-related questions.
- Assist customers with billing inquiries.
- Guide customers through product features and processes.
- Record customer interactions correctly in the CRM database.
- Maintain good customer service and customer satisfaction.
- Meet important performance targets such as AHT and CSAT.
- Escalate difficult issues to the right internal team.
- Take ownership of customer problems until they are properly handled.
Customer Care Executive Work From Home Skills
- Good communication skills
- Basic computer knowledge
- Problem-solving skills
- Customer handling skills
- Ability to understand customer questions
- Good listening skills
- Ability to work with a team
- Willingness to learn
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Salary and Job Type
The salary offered for this customer care executive job is between ₹17,000 and ₹45,000 per month.
| Category | Details |
|---|---|
| Salary | ₹17,000 – ₹45,000/month |
| Experience | Fresher |
| Job Type | Full-time |
| Employment | Permanent |
| Industry | Fintech |
Customer Care Executive Work From Home
The job post mentions a work-from-home benefit, making it a useful option for candidates looking for remote customer service jobs.
However, the job information also mentions Jayanagar, Bengaluru as the location and states “Work Location: In person.” Candidates should confirm the exact work arrangement with the employer before applying.
Why This Job Can Be Good for Freshers
A customer support job for freshers can help candidates build communication and problem-solving skills. Working in the fintech industry can also provide experience in handling customers, CRM systems, billing questions, and digital products.
The role is full-time and permanent, so it may be suitable for candidates looking for a long-term career opportunity in customer service and customer support.
How to Apply for Customer Care Executive Work From Home
Candidates interested in the Customer Care Executive job in Bengaluru can check the Stepstones job posting and apply through the available application process.
Before applying, make sure your resume has your correct contact details, education information, and relevant skills.
Customer Care Executive Work From Home Quick Information
Company: Stepstones
Role: Customer Care Executive – Fintech
Experience: Fresher
Salary: ₹17,000 – ₹45,000/month
Location: Jayanagar, Bengaluru, Karnataka
Job Type: Full-time, Permanent
