⚡ QUICK OVERVIEW / KEY HIGHLIGHTS
Work From Home for Zomato : Startek is currently hiring for Zomato Customer Support Executive roles on a Work From Home basis. The position is open to 12th pass students, undergraduates, and graduates. Candidates must have an own laptop and stable Wi-Fi. Freshers receive 18k CTC, while experienced candidates receive 19k CTC with additional quarterly bonuses.
Overview of Work From Home for Zomato
Startek, which operates on behalf of Zomato, is recruiting for a blended customer support process. This role involves both chat and voice interactions with customers. The job is entirely remote, meaning you can work from anywhere in India provided you meet the technical requirements.
| Feature | Details |
|---|---|
| Role | Customer Support Executive (Chat + Voice) |
| Company | Startek x Zomato |
| Location | Work From Home (Across India) |
| Employment Type | Full Time, Permanent |
| Hiring Status | Active |
Eligibility Criteria Work From Home for Zomato
To be eligible for these Zomato work from home jobs, you must meet specific educational and skill requirements. The hiring process is inclusive of freshers and experienced candidates.
Educational Qualifications
- Must be at least 12th pass or Inter.
- Undergraduates are welcome to apply.
- Graduates from any stream (BA, BCom, BSc, BBA, MBA) are eligible.
Required Skills for Work From Home for Zomato
- Excellent verbal communication skills in both Hindi and English.
- A customer-first attitude and a professional, helpful vibe.
- Technical capability to manage customer queries via voice and chat simultaneously.
Salary, Benefits, and Work Conditions
Understanding the compensation package is important before applying. Startek offers a structured salary based on your previous experience, along with statutory benefits.
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| Candidate Type | CTC Per Month |
|---|---|
| Freshers | 18,000 INR |
| Experienced (6m+) | 19,000 INR |
In addition to the salary, employees are eligible for a quarterly bonus of up to 1,929 INR. The role also includes PF (Provident Fund) and ESIC benefits.
Important Shift and Operational Details
Since this is a customer-facing role, you must be prepared for the following work conditions:
- Shifts: The process operates on 9-hour rotational shifts, including night shifts.
- Week Offs: Weekly offs are rotational and not fixed.
- Leaves: No leaves are permitted during the first 90 days. Please note there are no festival leaves provided.
- Setup Requirements: You must possess your own laptop and a high-speed, stable internet connection to perform your duties.
How to Apply
Startek has clarified that they do not charge any money for recruitment. Follow these steps to apply:
- Contact the official HR team at 8077330128.
- Ensure you have your updated resume ready.
- Confirm your availability for the rotational shift pattern.
- Verify that your technical setup (laptop and internet) meets the work-from-home requirements.
Official References
| Resource | Details |
|---|---|
| Hiring Contact | Apply Now |
| Industry Type | BPM / BPO |
| Process Type | Blended (Chat + Voice) |
Frequently Asked Questions
Are there any registration fees for this Zomato WFH job?
No, Startek does not charge any fees for hiring. Please beware of any individuals asking for money in the name of employment.
What is the minimum qualification required?
Candidates must be at least 12th pass. Undergraduates and graduates (BA, BCom, BSc, BBA, MBA) are also eligible to apply.
Is this a permanent job?
Yes, the role is for a full-time, permanent position within the BPM/BPO sector under the Startek x Zomato process.
Do I need my own laptop for this job?
Yes, a personal laptop and a stable high-speed Wi-Fi connection are mandatory requirements for this work-from-home position.
What are the shift timings?
The shifts are rotational (9 hours) and include night shifts. Weekly offs are also rotational.
Are there any leave policies?
There are no leaves allowed for the first 90 days of employment, and there are no festival leaves provided.
What is the salary for freshers?
Freshers are offered a CTC of 18,000 INR per month, with a take-home pay of approximately 14,000 INR per month.
How can I apply for this role?
You can apply by contacting the official HR team at 8077330128 to express your interest and initiate the application process.