Associate Technical Support Analyst Job in Pune 2025:Do you want to start your career in computers and problem-solving? Here is a good chance for you. SAS is hiring for the job of Associate Technical Support Analyst in Pune, India.
This is a full-time job. It is a nice role for people who like solving problems, learning about technology, and helping customers. Even freshers can apply.
Job Overview
| Job Title | Associate Technical Support Analyst |
| Location | Pune, India |
| Department | Technical Support |
| Type | Full-Time |
| Travel | Sometimes, up to 25% |
| Experience Needed | 0–5 years |
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Associate Technical Support Analyst Job in Pune 2025 Responsibilities
- Help customers by giving them technical support.
- Find and fix computer or software problems.
- Work with the SAS Cloud Operations team.
- Answer important calls from customers.
- Talk to customers through phone, email, or Microsoft Teams.
- Write down all customer problems in the system.
- Learn SAS software and other tools.
- Write simple guides and documents to help people.
- Work in a 24×7 support team for urgent cases.
- Keep learning about other tools and software in the market.
Who Can Apply?
- A person who likes to solve problems.
- Someone who enjoys teamwork and learning.
- Good at explaining technical things in simple words.
- Able to do more than one task at a time.
- Curious and willing to learn new skills.
Associate Technical Support Analyst Job in Pune 2025 Qualifications
| Qualification | Details |
| Education | Bachelor’s degree or similar training |
| Experience | 0–5 years in technical support or related field |
| Skills | Knowledge of Windows/UNIX/Linux, English communication, teamwork |
Associate Technical Support Analyst Job in Pune 2025 Skills
- Knowing SAS language or other analytics tools.
- Experience using ticketing systems like Service Now.
- Ability to test software fixes.
- Interest in helping or training others.
Why This Job is Good for You
- You will work with global teams.
- You will learn SAS software, a top tool used worldwide.
- You will be part of a diverse and fast-paced workplace.
- You can grow your career in the technology field.
Final Thoughts
The Associate Technical Support Analyst job in Pune is a very good chance for beginners and early professionals. If you enjoy helping people, solving problems, and learning new tools, this job could be the right start for your career in IT support. Associate Technical Support Analyst Job in Pune 2025