Genpact Hiring for Voice Process @ Hyderabad ,Secunderabad, Jaipur , Rajasthan , Delhi , All the Interested Candidates who is completed the Graduation in Any Discipline Can Apply the Genpact Hiring Process . Genpact Job Vacancies are Available in Following cities Locations .More Information like Job Description , Job Roles and Responsibilities , Application process read here.
Genpact Hiring for Voice Process : Job Overview
| Name of the Company / Org | Genpact |
| Job Designation / Position | Voice Process |
| Role | Customer Retention / Voice / Blended |
| Salary | Not Disclosed By Recruiter |
| Employee Type | Full Time , Permanent |
| Job Location | Hyderabad , Jaipur , Rajasthan , Delhi |
| Experience | 0 to 3 Years –Freshers are also Eligible |
| Qualification | Any Graduation |
Responsibilities for Genpact Hiring Voice Process
- Respond to customer queries and customer’s concern
- Making outbound calls to Customers and Employers
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and bring up product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment
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Preferred Qualification for Genpact Hiring Voice Process
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
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