Concentrix Hiring Representative Operations : Hai Friends ! Are you Searching for a customer service or technical support job in Bangalore ? Concentrix is hiring Representative Operations for its Customer Service and Support division. All the freshers and experienced candidates are Eligible . More details like Education Qualification , Responsibilities and more read here and Apply .
Job Role
The Representative – Operations role at Concentrix involves providing customer service support and technical assistance to clients through inbound and outbound calls, emails, chats, or online platforms.
The main responsibility will be resolve routine problems, ensure customer satisfaction and maintain service quality .
Key Responsibilities for Concentrix Hiring Representative Operations in Bangalore
- Handle inbound/outbound calls, emails, and chat support.
- Understand customer issues and provide quick, accurate solutions.
- Greet customers professionally, build rapport, and ensure satisfaction.
- Record details in call tracking systems and maintain accuracy.
- Stay updated with client products and services to offer better support.
- Meet KPIs and participate in performance improvement activities.
- Offer additional services/products wherever possible.
- Refer complex queries to senior staff if required.
Candidate Profile
Concentrix is looking for candidates with the following skills and qualifications:
- Any Graduate / Undergraduate (any discipline).
- Strong written and verbal communication skills.
- Polite and imagined approach towards customers.
- Good computer navigation skills, PC knowledge.
- Attention to detail, patience, problem solving ability.
- Ability to work in a fast-paced, repetitive, high-production environment.
- Willing to work in rotational shifts.
Job Location
📍 Bangalore, India
How to Apply
Who is Interested in Concentrix Hiring Representative Operations in Bangalore – Customer Service & Support Jobs 2025 can visit the official Concentrix careers page or Visit Newskillindia.com . Complete the Application form and Submit. There is No Fee.
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