What is the role of a Relationship Manager in Phone Banking at ICICI Bank?

A Relationship Manager in Phone Banking is responsible for resolving customer queries, providing product information, and cross-selling banking services over the phone.

What are the educational qualifications required for the ICICI Bank Relationship Manager role?

Applicants must be graduates or engineers from any discipline to apply for the Relationship Manager role.

What key skills are required for the Relationship Manager (Phone Banking) position?

Key skills include excellent communication, customer service, teamwork, and the ability to work in rotational shifts.

What is 360-degree banking at ICICI Bank?

360-degree banking refers to the comprehensive approach ICICI Bank takes to meet all the financial needs of a customer, offering relevant products and services while ensuring customer satisfaction.

Is this a full-time or part-time role?

The Relationship Manager (Phone Banking) role at ICICI Bank is a full-time, permanent position.

Are rotational shifts mandatory for this role?

Yes, the Relationship Manager (Phone Banking) position requires flexibility to work in rotational shifts.

What are the key responsibilities of a Relationship Manager in Phone Banking?

The key responsibilities include resolving customer complaints, cross-selling banking products, providing tailored solutions, and ensuring compliance with security norms.

Does this role involve sales?

Yes, the Relationship Manager (Phone Banking) is responsible for identifying sales opportunities and cross-selling various banking products to customers.

What business group does the Phone Banking Relationship Manager belong to?

This role belongs to the ICICI Bank Phone Banking Services Group, which focuses on delivering banking services via phone channels.

What kind of work environment can I expect at ICICI Bank in this role?

The work environment is dynamic and collaborative, requiring synergy with various teams to deliver comprehensive customer service and banking solutions.

ICICI Careers Recruitment 2024 | Relationship Manager (Phone Banking) Jobs Recruitment in ICICI Careers

Table of Contents

ICICI Careers Recruitment 2024: Relationship Manager (Phone Banking) is the Position of ICICI Bank Careers. In this Role play a key role in delivering 360-degree banking solutions. This position involves resolving customer queries, cross-selling banking products, and providing exceptional service over the phone. Read more details like educational qualification, required skills and more read below.

ICICI Careers Recruitment 2024 Overview:

Name of the Company / Organization	ICICI Bank Careers
Job Title	Relationship Manager (Phone Banking)
Location	Hyderabad
Job Type	Full Time, Permanent
Shift Type	Rotational Shifts
Educational Qualification	Any Graduate or Engineer
Business Group	Phone Banking Services Group (24/7 customer support)

ICICI Careers Recruitment 2024 | Relationship Manager (Phone Banking) Jobs Recruitment in ICICI Careers 3

Roles and Responsibilities ICICI Careers Recruitment 2024:

Customer Query Resolution:
- Handle and resolve customer complaints via phone.
- Deliver accurate and relevant information regarding banking services and products.
Personalized Solutions:
- Offer products and services that align with individual customer needs.
- Maintain the Bank’s core value of being fair to customers and the institution.
360-Degree Banking:
- Cross-sell banking products based on an in-depth understanding of customer demographics and profiles.
- Collaborate with other teams to provide comprehensive financial solutions.
Compliance Adherence:
- Ensure strict adherence to information security and quality process norms.

Also Read more Jobs

✅Work From Home Jobs 2024 Latest Oct Update

✅Narayana Group of Institutions Recruitment 2024

✅Accenture Careers September 2024 Update

✅Tech Mahindra Recruitment 2024 Latest Update

Key Qualifications & Skills of ICICI Bank Job Opportunities:

Educational Background: Any Graduate or Engineer.
Communication Skills: Strong verbal and written communication skill is crucial.
Customer Service: Ability to deliver top-notch customer service at all times.
Team Collaboration: A cooperative spirit with a willingness to work with various departments.
Proactivity: Anticipating and addressing customer needs with innovative solutions.
ICICI Bank Job Opportunities, Banking Job Vacancies

How to Apply:

Click on “Apply Now” button (Link below).
Register and create an account.
Fill in necessary details and submit your application.

Apply Now

The title of the page

ICICI Careers Recruitment 2024 | Relationship Manager (Phone Banking) Jobs Recruitment in ICICI Careers

ICICI Careers Recruitment 2024 | Relationship Manager (Phone Banking) Jobs Recruitment in ICICI Careers

ICICI Careers Recruitment 2024 Overview:

Roles and Responsibilities ICICI Careers Recruitment 2024:

Key Qualifications & Skills of ICICI Bank Job Opportunities:

How to Apply:

1 thought on “ICICI Careers Recruitment 2024 | Relationship Manager (Phone Banking) Jobs Recruitment in ICICI Careers”

Leave a Comment Cancel reply

Category