Air India Customer Service Executive Jobs : A customer service executive listing describes openings in Kolkata, Hyderabad and Bengaluru for voice, chat, email and blended-process work. The stated salary range is ₹2 lakh to ₹4.5 lakh per year. Graduates and freshers may be eligible, A minimum of six months’ relevant experience for some candidates.
There is an important detail to check before applying: the role is described as customer service for a telecom partner’s enterprise business.
Air India Customer Service Executive Jobs Overview
| Job title | Customer Service Executive / Customer Support Executive |
|---|---|
| Locations | Kolkata, Hyderabad and Bengaluru |
| Experience | 0–2 years listed; freshers may apply, while the description also mentions at least six months of relevant experience |
| Salary | ₹2 lakh to ₹4.5 lakh per year |
| Education | Any graduate |
| Languages | Hindi and English communication skills required |
| Work type | Full-time, permanent |
| Work schedule | Six working days per week with a rotating weekly day off |
| Shift pattern | 24/7 rotational shifts |
| Process types | Voice, chat, email and blended support |
Role and Work Responsibilities for Air India Customer Service Executive Jobs
The Air India Customer Care Executive Job is described as a customer service role supporting the enterprise business of a telecom partner. Depending on the assigned process, executives may handle customer interactions through voice calls, chat or email. The role as voice/blended and categorises it under customer success, service and operations.
These are Air India customer care executive jobs in name, but the description refers to a telecom customer-service process. Applicants should clarify which company will employ them and which company’s customers they will support.
Eligibility and Work Conditions
- Education: Any graduate degree is Eligible to This Job.
- Experience: A freshers and graduates with at least six months of relevant calling or customer-service experience.
- Language skills: Hindi and English communication are mandatory.
- Shifts: Candidates must be comfortable working rotational shifts across a 24/7 schedule.
- Weekly schedule: The role requires six working days, with one rotational weekly off.
- Travel: Candidates are expected to manage their own travel to and from work.
Salary and Employment Type
The stated salary range is ₹2 LPA to ₹4.5 LPA. The job is a full-time and permanent Job.
How to Apply and Important Instructions
Candidates can apply through the direct application link provided below. Before submitting the application, check the job title, eligibility criteria, work location, salary details, shift timings, and experience requirements mentioned in the recruitment listing. Make sure all the information you provide is accurate and that you follow the instructions given on the application page. Apply only through the specified link and review the terms and conditions carefully before submitting your details.
Job application or recruiter link: Apply Now
Frequently Asked Questions
Are freshers eligible for these customer service executive jobs?
Freshers may apply. It also mentions graduates with at least six months of calling or customer-service experience.
Where are the listed jobs located?
The listed locations are Kolkata, Hyderabad and Bengaluru.
What is the salary for the role?
The stated salary range is ₹2 lakh to ₹4.5 lakh per year.