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SBI Card Recruitment for the position of Executive – VKYC, Support in Chennai, India. Candidates must hold a graduate degree in any discipline. The role involves managing video KYC processes, maintaining data accuracy, and meeting process timelines. Applications must be submitted via the official Oracle Cloud recruitment portal by September 30, 2026.
About the Role
SBI Card is looking for candidates to join their team in Chennai for the Executive – VKYC, Support position. This role is essential for maintaining the digital payment experience by handling customer verification processes via video calls.
Job Responsibilities and Accountability
As a VKYC Executive, your daily tasks will revolve around customer interaction and policy adherence. Key accountabilities include:
- Conducting video KYC verifications for potential and existing customers according to set SOPs.
- Managing the ageing inventory of KYC cases and ensuring timely execution.
- Ensuring 100% adherence to regulatory policy guidelines regarding OVDs (Officially Valid Documents).
- Updating system files accurately to reflect final decisioning.
- Prioritizing and closing urgent customer referrals or internal queries.
- Proactively identifying process gaps and suggesting improvements.
Eligibility Criteria
Candidates must meet the following minimum qualifications to apply for this role:
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| Criteria | Requirement |
|---|---|
| Qualification | Graduate in any discipline |
| Preferred Industry | Financial Services (FSI) |
| Technical Skills | Working knowledge of MS Excel |
| Key Competencies | Process orientation, analytical ability, and strong communication |
Work Environment and Benefits
SBI Card promotes an inclusive and diverse culture. Employees benefit from a variety of wellness and professional development initiatives, including:
- Robust wellness and wellbeing programs.
- A curated rewards and recognition program.
- Inclusive health benefits covering medical insurance, group term life, and annual checkups.
- A commitment to long-term professional development through comprehensive learning frameworks.
How to Apply
Interested candidates should follow these steps to submit their application:
- Visit the official SBI Card VKYC Executive Recruitment 2026 portal .
- Search for the job ID 21648.
- Review the job description thoroughly to ensure you meet the requirements.
- Complete the online application form with your personal and professional details.
- Submit the application before the deadline of September 30, 2026.
Official Reference SBI Card VKYC Executive Recruitment 2026
| Parameter | Details |
|---|---|
| Job Identification | 21648 |
| Posting Date | 09/07/2026 |
| Application Deadline | 09/30/2026 |
| Office Location | Commerzone, Tower B, 4th Floor, Chennai, 600116 |
Frequently Asked Questions
What is the job role at SBI Card in Chennai?
The open position is for an Executive – VKYC, Support, primarily responsible for conducting video KYC verifications and managing related documentation for customers.
What is the minimum educational qualification required?
Candidates must be a graduate in any discipline to be eligible for this recruitment.
What is the last date to apply?
The application window closes on September 30, 2026, at 12:00 AM.
Where is this job located?
The office is located at Commerzone, Tower B, 4th Floor, Chennai, Tamil Nadu, 600116.
Is any prior experience required?
While the listing focuses on graduates, experience in the FSI (Financial Services) industry is preferred.