⚡ QUICK OVERVIEW / KEY HIGHLIGHTS
HCLTech Chennai Hiring Graduates : HCLTech is currently hiring 2025,2026 batch graduates for Non-Voice Customer Service roles in Chennai. Candidates from any discipline can apply for this full-time associate position. The role involves handling customer queries via email and chat during night shifts. Interested graduates should send their resumes directly to the company recruiter.
Overview of HCLTech Chennai Hiring Graduates
HCLTech has announced a recruitment drive for the 2025,2026 batch in Chennai. This position is for a Customer Service Representative working in a Non-Voice process. It is a full-time role designed specifically for fresh graduates looking to start their careers in the IT services and consulting sector.
| Feature | Details |
|---|---|
| Company | HCLTech |
| Location | Chennai, Tamil Nadu |
| Job Role | Customer Service Representative |
| Batch | 2025 Graduates |
| Process | Non-Voice |
| Experience | Freshers |
| Shift | Night Shift |
Job Description and Responsibilities
As a Customer Service Representative in the non-voice department, your daily work will focus on digital communication rather than phone calls. You will be expected to maintain high levels of accuracy and efficiency in a fast-paced corporate environment.
Key responsibilities include:
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- Managing and responding to customer queries through email and chat platforms.
- Verifying and processing data with high attention to detail.
- Meeting quality and productivity benchmarks set by the company.
- Updating customer records and ensuring that requests are resolved within the defined turnaround time.
Eligibility Criteria for 2025 Graduates
HCLTech maintains specific criteria for this recruitment drive to ensure candidates are prepared for the operational requirements of the role. Please verify that you meet these requirements before applying.
- Educational Qualification: Must be a 2025 graduate from any discipline.
- Communication Skills: Proficiency in written English is mandatory for chat and email support.
- Technical Skills: Candidates should have basic computer literacy and working knowledge of MS Office applications.
- Soft Skills: Strong attention to detail and a proactive attitude toward learning new processes are essential.
How to Apply for the HCLTech Chennai Role
Since this is a direct recruitment for the 2025 batch, the application process is streamlined. You do not need to apply through a portal; instead, you must submit your credentials directly to the HCL recruitment team.
- Prepare your updated resume in PDF or Word format.
- Ensure your contact details, graduation year, and academic achievements are clearly mentioned.
- Send your resume to shine.albert@hcltech.com.
- Mention “2025 Batch Graduate – Non-Voice Process” in the subject line of your email for better visibility.
Important Considerations
Before you submit your application, keep these operational details in mind. This is a full-time Associate level position based in Chennai. Because the nature of the work involves international or specific time-zone support, you must be comfortable working in a Night Shift environment. Ensure you have the necessary arrangements to commute or work during these hours before proceeding with your application.
| Document/Category | Requirement |
|---|---|
| Official Authority | HCLTech Recruitment |
| Application Method | Email Submission |
| Submission Email | shine.albert@hcltech.com |
| Target Location | Chennai |
Official References & Documentation
| Resource / Authority | Official Link & URL |
|---|---|
| Recruitment Email | mailto:shine.albert@hcltech.com |
| LinkedIn Job Source | Apply Now |
Frequently Asked Questions
Who can apply for this HCLTech Chennai job?
This role is exclusively for 2025 batch graduates from any discipline.
Is this a voice or non-voice process?
This is a Non-Voice process, meaning your responsibilities will involve responding to customer queries via email and chat.
What is the shift timing for this role?
The role requires candidates to work in night shifts.
How do I apply for this position?
You need to send your updated resume directly to the HCL recruiter at shine.albert@hcltech.com.
Is previous experience required?
No, this is a freshers’ role and no prior work experience is required.
Are there any specific degree requirements?
The company accepts graduates from any discipline as long as they belong to the 2025 passing out batch.