Amazon Work From Home Jobs in Andhra Pradesh 2026 : If you are looking for Amazon Work From Home Jobs for Graduates in Andhra Pradesh, Amazon is hiring Executive Customer Relations (Transportation Representative) professionals to support customers by resolving delivery-related issues and improving the overall customer experience. This is a virtual (work from home) position for eligible candidates in Andhra Pradesh.
These Amazon Jobs for Graduates in Andhra Pradesh are suitable for candidates who have good communication skills, basic computer knowledge, and an interest in customer service.
Amazon Work From Home Jobs in Andhra Pradesh 2026 : Job Overview
| Particular | Details |
| Company | Amazon |
| Job Role | Transportation Representative, Executive Customer Relations |
| Job ID | 10485724 |
| Location | Andhra Pradesh (Virtual) |
| Job Type | Full-Time |
| Department | Supply Chain / Transportation Management |
| Experience | 1+ Years Preferred |
| Qualification | Bachelor’s Degree or Relevant Customer Service Experience |
| Work Mode | Virtual / Remote |
| Salary | As Per Company Standards |
About the Role
The Executive Customer Relations (ECR) team focuses on managing transportation related customer escalations across Amazon India. The primary objective is to rescue customer experiences, investigate the root causes behind delivery or transportation issues and collaborate with internal teams to implement long term improvements.
Key Responsibilities
As a Transportation Representative at Amazon, your responsibilities will include:
- Respond to customer escalations received through various communication channels.
- Handle inquiries from business leaders and internal stakeholders.
- Investigate transportation-related customer issues.
- Perform detailed Root Cause Analysis (RCA).
- Identify recurring operational issues affecting customer experience.
- Coordinate with Customer Service (CS) and non-CS teams.
- Recommend process improvements to reduce future customer defects.
- Prepare reports and communicate findings professionally.
- Support customer rescue initiatives.
- Ensure timely resolution of transportation-related concerns.
Daily Responsibilities
A typical workday includes:
- Monitoring customer escalation queues.
- Resolving transportation-related delivery issues.
- Investigating customer complaints.
- Collaborating with multiple Amazon teams.
- Analyzing operational data.
- Identifying trends affecting customer satisfaction.
- Reporting improvement recommendations.
- Supporting long-term transportation process enhancements.
Educational Qualification
Candidates should possess one of the following:
- Bachelor’s Degree in:
- Business Administration
- Management
- Economics
- Engineering
- Marketing
- OR
- Minimum 1 year of customer service experience
Fresh graduates with strong communication and analytical abilities may also find this role suitable if they meet the required qualifications.
Basic Qualifications
Applicants should have:
- Strong English communication skills (Written & Verbal)
- Excellent analytical thinking
- Attention to detail
- Problem-solving abilities
- Ability to work independently
- Customer-focused mindset
- Time management skills
- Ability to meet deadlines
- Experience handling administrative tasks
- Good professional judgment
Preferred Qualifications
Additional advantages include:
- Previous Customer Service experience
- Knowledge of Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft SharePoint
- Experience handling confidential information
- Ability to work under pressure
- Fast decision-making skills
- Professional communication with senior leadership
Required Skills
Successful candidates should possess:
- Customer Relationship Management
- Root Cause Analysis
- Communication Skills
- Transportation Operations Understanding
- Data Analysis
- Microsoft Office
- Problem Solving
- Critical Thinking
- Team Collaboration
- Process Improvement
- Customer Escalation Management
Selection Process
The recruitment process may include:
- Online Application
- Resume Screening
- Assessment Test (if applicable)
- Interview Rounds
- HR Discussion
- Offer Letter
The actual selection process may vary depending on business requirements.
Salary Expectations
Amazon has not officially disclosed the salary for this role. However, based on similar Executive Customer Relations and Transportation Representative positions in India, candidates can expect:
- Estimated Salary: ₹4 LPA – ₹8 LPA (Approximate, depending on experience, location, and interview performance.)
Job Location
Virtual (Remote)
State: Andhra Pradesh, India
Department: Supply Chain / Transportation Management
Who Should Apply?
This opportunity is ideal for:
- Customer Service Professionals
- Operations Executives
- Supply Chain Professionals
- Logistics Executives
- Business Graduates
- Engineering Graduates
- Marketing Graduates
- Candidates with analytical skills
- Professionals seeking remote jobs
How to Apply?
Interested candidates can apply through Amazon’s official careers portal by searching for Job ID: 10485724 and completing the online application with an updated resume.
Tip: Ensure your resume highlights customer service experience, communication skills, problem-solving abilities, analytical expertise, and Microsoft Office proficiency.